At Past Collections, we take great care in packing and shipping our vintage and curio items to ensure they reach you safely.
Order Processing
- Orders are usually processed within 2–5 business days after payment confirmation.
- As many items are vintage and carefully packed, processing times may vary slightly.
Shipping
- We ship across India through trusted courier partners.
- Shipping charges, if applicable, will be calculated and displayed at checkout.
- Once shipped, tracking details will be shared via email or message.
Delivery Time
- Estimated delivery time is 5–10 business days, depending on your location.
- Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
Packaging
- All items are securely packed to protect delicate and vintage pieces during transit.
- Minor packaging variations may occur based on the nature of the item.
Incorrect Address / Failed Delivery
- Please ensure your shipping address and contact details are accurate.
- Past Collections is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.
Damaged or Missing Items
- If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with clear photos and order details.
- We will review the issue and assist you as per our resolution policy.
Contact Us
For shipping or delivery-related queries, please contact:
Past Collections
Email: sales@pastcollections.com / Mobile : +91 8779390231
